Who Can Order Wholesale?
Our wholesale service is intended for boutiques, retailers, online stores, brands, and other professional buyers purchasing for business use or resale.
We may request business information or valid resale documentation when applicable.
Are Wholesale Prices Shown Online?
Wholesale prices are not displayed publicly during the current stage.
Submit a Wholesale Inquiry, and we will confirm current pricing, availability, shipping costs, payment details, and next steps.
Can I Place an Order Directly Through the Website?
During the initial stage, all wholesale orders are handled through a Wholesale Inquiry.
As our online ordering system develops, buyers will be able to place self-service wholesale orders of fewer than 20 pieces directly through the website, subject to product availability and the applicable pricing shown at checkout.
What Is the Minimum Order Quantity?
Orders of 20 pieces or more should be submitted through a Wholesale Inquiry.
Mixed-style requests are welcome. Pricing and order requirements are confirmed based on the selected products, quantities, materials, sizes, colors, customization, and delivery destination.
Custom orders have separate minimum quantities.
What Materials Are Available?
Our collection consists of silver jewelry.
Individual product pages identify whether each style is available in 925 sterling silver, 800 silver, or both.
Can I Mix Styles, Materials, Sizes, or Colors?
Yes. Please include your preferred styles, materials, sizes, colors, and quantities in the Wholesale Inquiry.
Availability and pricing will be confirmed before the order is finalized.
Do You Accept Custom Orders?
Custom projects may be available in 925 sterling silver or 800 silver.
Custom minimum quantities, pricing, design requirements, approvals, and production timelines are quoted separately.
How Long Does an Order Take?
Lead time depends on product availability, order quantity, material, customization, and production requirements.
The estimated lead time will be confirmed before payment.
Where Do You Ship?
We ship to approved destinations based on available carrier service and applicable import requirements.
We do not accept orders for direct delivery to mainland China.
Who Pays Duties and Import Taxes?
International buyers are responsible for applicable duties, taxes, customs fees, brokerage fees, and local import requirements unless otherwise stated in the confirmed quotation.
When Is Payment Required?
Payment is completed after the products, quantities, materials, sizes, shipping information, pricing, and other order details have been reviewed and confirmed.
Can I Change or Cancel an Order?
Please request changes or cancellations before payment.
Requests made after payment depend on the status of the order and any costs already incurred. Custom or prepared-to-order products may not be eligible for cancellation after work has begun.
What If My Order Arrives Damaged or Incorrect?
Inspect the shipment promptly after delivery.
Claims involving shipping damage, missing items, incorrect items, short shipments, or visible defects must be submitted within three business days of confirmed delivery.
Please retain the products, original packaging, shipping label, and relevant photographs. Review our Returns & Claims page for complete instructions.
Are There Restrictions on Where Buyers May Resell the Products?
We do not currently impose a general resale-territory restriction.
Any exclusive distribution or territory-specific arrangement must be agreed upon separately in writing.
How Do I Get Started?
Browse the collection and submit a Wholesale Inquiry with your business information, destination, preferred products, and estimated quantities.
Our team will follow up with current pricing, availability, and ordering information.
SUBMIT A WHOLESALE INQUIRY