Shipping & Delivery

Jewelry, Chosen with Intention

We curate distinctive silver jewelry for retailers, boutiques, and professional buyers—bringing together considered design, commercial relevance, and clear communication.

Shipping options, costs, and estimated timelines are confirmed before each wholesale order is finalized.

Order Preparation

Product availability and preparation time vary by style, quantity, material, and order requirements.

For inquiry-based orders, the estimated lead time will be provided with the pricing and availability information before payment.

Custom orders follow the production timeline stated in the confirmed quotation.

Shipping Costs

Shipping is quoted separately based on:

Destination
Order quantity and weight
Package dimensions
Selected shipping method
Any special delivery requirements

The applicable shipping cost will be confirmed before payment.

Shipping Destinations

We ship to approved destinations based on available carrier service and applicable import requirements.

We do not accept orders for direct delivery to mainland China.

International Orders

International buyers are responsible for applicable import duties, taxes, customs fees, brokerage fees, and local import requirements unless otherwise stated in the confirmed quotation.

Customs processing may affect the final delivery timeline.

Delivery Information

Buyers are responsible for providing a complete and accurate delivery address, recipient name, telephone number, email address, and any information required by the carrier.

Address changes must be requested before the order is shipped. We cannot guarantee that a delivery address can be changed after the shipment has been accepted by the carrier.

Tracking

Tracking information will be provided when available after the order has shipped.

Please allow time for the carrier’s tracking system to update after the shipment is processed.

Delivery Estimates and Delays

Delivery dates are estimates and are not guaranteed. Carrier delays, customs processing, weather, holidays, and other circumstances outside our control may affect delivery.

We will assist with available shipment information when a delay or delivery issue is reported.

Receiving Your Order

Please inspect the shipment promptly after delivery.

If an order arrives damaged, incomplete, or incorrect, retain the products, original packaging, shipping label, and relevant photographs, then follow the instructions on our Returns & Claims page.